Terms and conditions - consumers

The following documents explain the rules for agreements between you and Danske Bank in Denmark.

General Conditions
This document explains the general rules governing relations between personal customers and Danske Bank in Denmark.

General Conditions – Consumers (PDF). Terms and Conditions for Payment Accounts – Consumers (PDF).
Conditions for trading in financial instruments
This brochure gives an overview of your trading options and the terms that apply when you trade securities with Danske Bank.

Terms and conditions for trading in financial instruments (PDF).
Order execution policy financial instruments (PDF).
Information about trading in securities (PDF).
Danske Bank's major execution venues (PDF).

Conditions for Custody Accounts
This brochure explains the rules and procedures that apply to custody accounts held with Danske Bank.

Terms and conditions for custody accounts with Danske Bank (PDF).
List of charges for safe custody accounts, pension custody accounts and pledged custody accounts (PDF). List of trading charges (PDF).
Prices, Interest and Commision
Danske Bank earns referral commissions from some of its business partners. Here is an overview of the commissions.

Commissions relating to investments paid to Danske Bank (PDF).
Terms and conditions for transfers to and from Denmark – Consumers (PDF). Computation and Addition of Interest - Consumers (PDF).

Card Conditions
Notification of claim - Damage to rental car (PDF). Notification of claim - Theft & Loss class (PDF) Notification of claim - Travel insurance (PDF). Notification of claim - Purchase insurance/mobile phone insurance (PDF). Conditions Cheque and Cash Card Accounts (PDF). Card Conditions Dankort (PDF).Card Conditions e-Dankort (PDF).
Card Conditions Visa/Dankort (PDF). Card Conditions MasterCard Direct - over 18 (PDF).Card conditions MasterCard Basis (PDF).
Conditions for Danske eBanking
Terms and Conditions for Agreement on Electronic Signature – Consumers (PDF).Terms and Conditions for Access Agreement - Danske eBanking – Consumers (PDF). Conditions for NemID with access to online banking, public and other websites (PDF). Terms and conditions for agreement on Danske Mobile Banking - Consumers (PDF).Terms and conditions for agreement on Danske Mobile Banking 15 - 17 (PDF).
Conditions for Betalingsservice
General Conditions for Betalingsservice Debtors (PDF).
Excerpts from Payment Services Act

Excerpts from Payment Services Act (PDF).

Guarantee fund 
Fact sheet - Guarantee fund (PDF).Information sheet - Guarantee fund (PDF).​​​​​