Safe card use
– in shops, at ATMs and online
Safe card use  – in shops, at ATMs and online

Your PIN is personal and ensures that only you can use your card in shops or at ATMs.

When you shop online, you may be prompted to enter a password to verify that the purchase is in fact made by you. So this password is as personal and important as your PIN.

Password for online shopping
An increasing number of Internet shops use this password. The security solution is termed Verified by Visa or MasterCard SecureCode, depending on the card you are using. When you enter your password, you confirm that you are the owner of the card, and the solution provides extra security against unauthorised use of your card details.

It is up to the individual shop to decide whether to use the Verified by Visa or MasterCard SecureCode solution.

Verified by VisaMasterCard SecureCode
Create a password
When you make your first payment in an Internet shop that uses the Verified by Visa or MasterCard SecureCode solution, you need to create your own personal password. Once you have done this, you can use the same password in other Internet shops using the security solution.

You may want to create your password in advance to skip the process while making your first online purchase. You must create a password for each card number, but you can use the same password for all your cards.

Personal message
When you create your personal password, you will be asked to provide a personal message. This message will be shown before you enter your password to make an online purchase. Only PBS (Danish Payment Business Services) keeps records of your personal message.

If a website prompts you to enter your personal password, but fails to show your personal message correctly, immediately close down the page without entering your personal password.

Create or edit your password on PBS’s website
To read more about Verified by Visa and MasterCard SecureCode, go to www.pbs.dk/sikkernethandel (information only in Danish)

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Internet security

Phishing – unsolicited e-mails or calls
Danske Bank will never contact you to ask for your card number, PIN or other personal information – neither by e-mail nor by telephone. You should never reveal or hand out your card details if somebody asks you to provide such information.

General advice on online behaviour (Danish)

Internet security

Online shopping precautions
Some people are sceptical about using their cards for online payments.

But if you take a few precautions, online shopping can be as safe as other kinds of shopping.

Advice on online shopping (Danish)

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